Acceptable Use Policy

1. What a Doorlyn book is for

Practical information for people staying in a home you let or host: arriving and keys, Wi-Fi, appliances, bins and recycling, house notes, local favourites, who to contact and how to check out — written by you, about a home you have the right to describe.

2. What books must not contain

Doorlyn checks for several of these automatically and won’t make a book that includes them. You must not try to include:

• Tenancy and legal content — lease or tenancy terms, deposits, rent, fines or penalties, legal or compliance statements, or anything presented as a contract or official notice.
• Guests’ or tenants’ personal information — names, contact details, ID or passport numbers, dates of birth, booking references or anything else that identifies the people staying.
• Documents we don’t make — identity documents, passport photos, tickets, invoices, receipts, certificates, contracts or medical documents, or anything imitating them.
• Other people’s rights — content that infringes copyright, trade marks or privacy, including imitations of real brands’ logos or identities.
• Harmful or unlawful content — anything illegal, fraudulent, discriminatory, harassing, hateful, violent, sexually explicit, or that promotes self-harm.
• False information — deliberately misleading instructions or claims about a property.

3. Illustrations and AI content

• Don’t present Doorlyn illustrations as photographs of a real property, for example in listings or adverts.
• Don’t remove, crop out or alter the visible “how it was made” page’s AI notice for public distribution, or strip the machine-readable AI metadata from PDFs.
• Doorlyn does not accept uploaded photos and does not create images of real people. Don’t attempt to use it to depict a real, identifiable person, to swap faces, or to imitate the personal style of a living artist.
• Don’t use Doorlyn illustrations separately from a book, such as for logos or standalone artwork.

4. Using the service fairly

• Don’t get around plan allowances or watermarks, for example by creating multiple free accounts or editing signed book data.
• Don’t scrape, copy or resell the service, the illustration library or the book designs, or use automated tools to make books in bulk.
• Don’t try to access other users’ data, probe or disrupt our systems, or reverse engineer the service.
• Don’t share, sell or transfer your account.

5. If this policy is broken

We may refuse to make a book, remove content, or suspend or close an account, in proportion to the seriousness of the breach and after a warning where appropriate. Where the law requires, we report unlawful content to the authorities.

6. Reporting

If you see a Doorlyn book or link that breaks this policy — including AI content you think is harmful or misleading — email support@taylorjacs.shop with “Report” in the subject and the link if you have it. We review reports within 2 business days. See also our AI Transparency Notice.